Q1. How to become a paid member?

• To become a paid member the user has to upgrade their profile. For this the user is required to register through online registration or fill up registration through any of the ADITHYARAM MATRIMONY branch offices.
• After submitting upgrade your profile to paid membership by choosing suitable payment mode. Click here for upgrade your profile.

Q2. What are the benefits and features of Paid Membership?

• The paid members can avail an extensive search for suitable profile.
• The paid member can view the address and contact numbers of their profile matches.
• The paid member can avail an excellent customer care support.

Q3. How do a user upgrade their free matrimonial profile to paid membership?

• The user can choose any of the payment methods specified in ADITHYARAM MATRIMONY site to upgrade their profile to paid membership.
• The user can either make their payment directly by visiting any of our ADITHYARAM MATRIMONY offices or send payments to our offices by cash, cheque, DD/MO. We also accept online payments.

Q4. What are the types of paid membership plans?

• Silver : 6 months
• Gold : 12 months
• Diamond : UPTO Settlement
  Click here for more details about Paid Membership plans. Or contact customer care :+91 - 9550080034
• For all the paid membership, ADITHYARAM MATRIMONY provides service up to marriage.

Q1. How does a user log in to their profile?

A. Click on the "Login" button, enter your “E-mail ID” and “Password” in the respective fields, and click on the "Login" button to access your account.

Q2. Why does "Invalid E-mail ID/Password" appear when trying to log in?

A. This occurs due to one of the following reasons:

• Incorrect E-mail ID or Password entered.
• Typing unnecessary spaces in the E-mail ID or password (remember, both are case-sensitive).

Q3. What should a user do if they forget their E-mail ID or Password?

• Click on the "Forgot?" link on the login window, provide your registered mobile number, and click Submit/Login. You will receive an SMS with your new Profile ID/Password.
• If you face any further issues, please feel free to contact our support team.

Q4. If a user enters the correct E-mail ID and Password but still can't log in, what should they do?

A. This issue may be related to your internet browser. Try refreshing the browser or visit the site again at https://www.adithyarammatrimony.com.

Q1. How many ways are there to contact a suitable match if a user is a https://www.adithyarammatrimony.com member?

A. A https://www.adithyarammatrimony.com member can contact their suitable match through the following ways:

• By contacting registered members through the https://www.adithyarammatrimony.com website.
• By visiting any of the ADITHYARAM MATRIMONY branch offices.
• By contacting members through our customer care executives.
  Customer care: +91 - 9550080034

Q2. How does a user get in touch with members of their interest?

A. To get in touch with interested profiles, log in with your E-mail ID and password, search for your matches. In the search result page, click on the “contact” button to send a message to the member, expressing your interest.

Q3. How can a user get the contact details of other members such as phone numbers and addresses?

A. If the user is a paid member of https://www.adithyarammatrimony.com, they can view other members’ phone numbers and addresses. Contact details are available on the website, mobile app, or branch offices.

Q4. Is it possible for a non-member to contact a registered member?

A. No. As a non-member, you can only search a few profiles, but to contact them, you must be a paid member of https://www.adithyarammatrimony.com.

Q1. How does a user add a photo to their profile?

• To add a photo to your profile, log in with your E-mail ID and password.
• Click on the link where your name is displayed on the top right side of the window. Then click on the edit profile section, and then click the “Add photo” link.
• Click the browse button, select the photo in .jpg format, and click upload.

Q2. How many photos can a user add?

• The user can add up to ten photos to their profile.
• Photos must be in .jpg format and no larger than 5MB.

Q3. What are other ways to add photos?

• The user can email their photos to infohttps://www.adithyarammatrimony.com by providing their E-mail ID and password.
• Photos can also be sent via WhatsApp to the numbers provided on the website, along with your Profile ID.
• If the user does not have a digital (scanned) photo, they can visit any of our branch offices and submit a photo, which will be uploaded to their profile free of cost.

Q4. What is the photo validation process?

A. Every photo posted on our website undergoes manual screening with terms and conditions. The turnaround time for validation is 24 hours. The photo will be visible to all members only after it is validated.

Q5. How does a user delete photos?

A. Log in using your E-mail ID and password. Click on the link where your name is displayed on the top right side of the window. Go to the edit profile section, select the photo, and then click the delete link to remove the photo.

Q6. How will a user’s profile be viewed by others?

A. Free members can view all your details except family and contact details. Paid members can view all your details, including the contact details you have provided.

Q1. What are the different modes of payment?

• The user can make online payments through credit card, debit card, net banking, ADITHYARAM MATRIMONY offices, or payment associates.
• The user can send payment to any of our branch offices through cash, cheque, or DD/MO. Payments should be in Indian currency only. We also provide a payment collection at doorstep facility in selected cities, free of cost.

Q2. Is online payment secure?

A. Yes. It is secure to make online payments. Our payment gateway provider uses SSL (Secure Socket Layer) technology, an internationally accepted technology that ensures your credit card details are kept secure during online transactions.

If you need assistance, contact customer care at +91 - 9550080034.

Q3. Can I visit a ADITHYARAM MATRIMONY branch office to make payment?

A. Yes, you are welcome to visit any of our offices to make a payment and resolve any queries. Click here to view office addresses.

Q4. Why can't I make an online payment with my valid card?

A. Ensure that you are entering the correct card number and expiry date. If problems persist, please contact our support team or your card issuer to check for sufficient funds.

Q5. What is doorstep payment?

A. ADITHYARAM MATRIMONY provides quality service at your doorstep, saving time and energy. We offer doorstep payment collection in selected locations across Andhra Pradesh, free of cost.

Q1. Where can I see the Refund Policy?

A. Please visit our detailed page for the Payment & Refund Policy.

Q2. Can I register for my sibling/friend using the same Profile ID?

A. No. Each person needs a unique Profile ID. Please register separate profiles for each individual.

Q3. How do I shortlist profiles?

A. After logging in, go to the Dashboard with matching profiles. Click on the “Shortlist” button on a profile to save it to your shortlist.

Q4. How do I contact customer care support?

A. https://www.adithyarammatrimony.com offers various ways to contact customer care:

• Call: +91 - 9550080034
• Live chat support
• E-mail/SMS support request
• Contact any customer care outlet listed on our website.

Q5. Do you have a matchmaker or agent?

A. No, https://www.adithyarammatrimony.com does not use any third-party agents or matchmakers.

Q6. What should I do if I encounter an error on https://www.adithyarammatrimony.com?

A. If you encounter an error, please report it to our customer support team along with the URL that caused the issue.

Q7. Where are the branch offices of ADITHYARAM MATRIMONY located?

• We have branches at .
• Customer care offices are also located at .

All branches and customer care offices are managed by our head office at . Call: +91 - 9550080034.